We handle your leads so you can focus on closing deals
Our lead management team follows up on every lead, replies to every email enquiry and talks to your prospects on social media, so no opportunity is ever missed.
Getting leads is only half the job. Handling them is where sales happen.
Most businesses lose leads because replies are late, emails get buried and social media messages go unanswered. We take that work off your plate.
Our team handles your incoming leads, manages the emails that arrive in your inbox and talks to prospects on your social media pages, in your brand voice, until they are ready to speak to you.
- We handle your leads
- We handle your emails
- We chat with leads on social
- Hot leads passed to you
Complete lead handling, from first message to hot lead
Three things we do every day for our clients: handle leads, handle emails and talk to prospects on social media.
Lead handling & follow-up
We contact every new lead quickly, follow up until they respond and keep your pipeline moving.
Email enquiry management
We read, sort and reply to the emails that reach your inbox, so every enquiry gets a clear answer.
Social media conversations
We talk to leads in your Instagram, Facebook and LinkedIn DMs and comments, in your brand voice.
Lead qualification
We ask the right questions and separate serious buyers from casual browsers before they reach you.
Appointment booking
We schedule calls, demos and meetings straight into your calendar once a lead is ready.
Reports & lead tracking
Clear reports on leads received, replied, qualified and converted, so you always know where you stand.
We reply wherever your leads reach you
Tap a channel to see how we handle it.
We handle your leads from the first minute
The moment a lead arrives from your website, ads or forms, we reach out, answer questions and keep the conversation going.
- Instant first response
- Follow-up sequences
- Lead scoring
- Hot leads sent to you
New lead
We handle the emails that land in your inbox
Enquiries, quote requests and questions get a clear, professional reply, so nothing sits unread and no customer feels ignored.
- Inbox monitoring
- Professional replies
- Quote follow-ups
- Spam filtering
Inbox
We talk to your leads on social media
People message brands on Instagram, Facebook and LinkedIn every day. We reply to DMs and comments quickly, in your tone, and turn chats into enquiries.
- Instagram DMs
- Facebook Messenger
- LinkedIn messages
- Comment replies
Instagram DM
We show you exactly what is happening
Know how many leads came in, how fast we replied and how many turned into real opportunities.
- Weekly lead report
- Response-time tracking
- Source-wise leads
- Conversion insights
This week
Speed and follow-up win more customers
Leads go cold fast. The business that replies first and follows up properly usually wins. We make sure that business is you.
- Quick replies
- Consistent follow-up
- Polite, on-brand tone
- Clear hand-off to you
Up and running in 4 simple steps
Understand your business
We learn your services, pricing, tone of voice and what a good lead looks like.
Connect your channels
We connect your forms, email inbox and social media pages so every lead reaches us.
Handle & follow up
We reply, follow up, qualify and keep every conversation moving.
Hand over & report
Hot leads go straight to you, and you get regular reports on everything we handle.
A lead team that works like part of your business
You get the benefit of a trained, responsive lead team without the cost and effort of hiring and managing one yourself.
Fast, consistent replies
Leads are answered quickly, every day, including busy periods.
Written in your brand voice
Every message sounds like your business, not a generic script.
Your data stays safe
Your leads and conversations are handled with care and kept confidential.
Full visibility
Regular reports show exactly how many leads we handled and what happened next.
Lead management questions, answered
What exactly do you handle for us?
We handle your incoming leads, the emails that arrive in your inbox and the conversations with prospects on your social media pages, from first reply to hand-off.
Will you reply in our brand voice?
Yes. Before we start, we learn your services, tone and common questions, and you can approve sample replies.
Which social media platforms do you manage?
We handle messages and comments on Instagram, Facebook and LinkedIn.
How quickly will leads get a response?
We aim to respond within minutes during working hours, and you can agree response times with us during setup.
How will I know what is happening with my leads?
You receive regular reports covering leads received, replied, qualified and handed over to you.
Ready to stop losing leads?
Get a free lead audit and see how we can handle your leads, emails and social media conversations.